1. Items must be returned within 7 days of delivery for a full refund.
2. Extended return period of 10(7+3) days is applicable for subscribers only.
3. All returned items must be unused, unwashed, and in the same condition as received with tags and invoice intact.
4. Returns are accepted only for original products purchased from our website.
5. Customers can request to cancel the return of a product before it is processed.
6. Refunds will be processed within 24 hours via IMPS method. In some cases, it may take 2 to 4 days for the refund to reflect in your account.
7. Customers must follow the designated procedure for return and refund. Once the refund is initiated from our website, customers will be notified through standard communication channels. If the refund amount is not received, customers are advised to visit the nearest bank branch with the transaction ID.
8. The refundable amount may be subject to deductions for delivery or convenience fees, at the sole discretion of the website or company.
9. Products returned must not be misused or damaged.

For any further assistance or inquiries regarding returns and refunds, please contact our customer service team.

Xyz.com reserves the right to update or modify this policy at any time without prior notice.